FAQs

Privacy Policy & Terms Of Service
Privacy Policy Terms of Use
Fri, 19 Jan, 2018 at 11:32 AM
Why didn't my PDF convert correctly?
PDF is a read-only format that is not meant to be edited. A lot of times the PDF files is too complex to be properly converted to another format. Our conver...
Fri, 19 Jan, 2018 at 11:33 AM
Why do I need an internet connection to convert files?
File conversion is done on a secure, encrypted conversion server instead of on your phone. There are a few reasons for this: A lot of types of convers...
Fri, 19 Jan, 2018 at 11:34 AM
I bought the app when it was a paid app, and now it's asking me to buy Premium Pass?
The app will attempt to detect if you had the older, paid version, and automatically grant you Premium Pass forever if you did. If you bought the app when i...
Wed, 11 Apr, 2018 at 10:05 AM